Clatra

GIF decision: Withdrawal from market, Marketing prohibition

What does this decision mean?

• Wycofanie z obrotu — Some of the products covered by the decision were withdrawn from the market — please return them to the pharmacy/distributor.
• Zakaz wprowadzania — Selected batches are subject to a marketing prohibition — the product cannot be distributed to pharmacies.

Contamination with particles visible to the naked eye was found in Clatra eye drops; the particles correspond to precipitation of the active substance, with a tendency for this phenomenon to increase as the medicine ages. Potential effects: eye irritation, discomfort, possible reduction of treatment efficacy.

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Risk Level

Medium

Manufacturer

Menarini International Operations Luxembourg S.A.

Batch Number

323550A

Notice Date

12.06.2025

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Do not use eye drops from the specified batches; check the batch number on the package and, if you have it, return the product to a pharmacy or consult a pharmacist or doctor.

Actions Taken

Withdrawal from the market throughout the country of batches 323550A and 331670B, prohibition of placing these batches on the market, and granting the decision immediate enforceability.

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

Clatra

What to do if you have this product?

What You Should Know

Recommendations

Actions Taken

Need Help?

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