MTB ST 500 and MTB EXPL 500 bicycle helmets

In MTB ST 500 and MTB EXPL 500 helmets the plastic rear part fixing the chin strap may break, resulting in the helmet not staying on the head during a fall. Potential effects: head injuries due to ineffective protection.

Download the app and stay informed

Get instant notifications about recalled products and protect your family.

App Store Google Play

MTB ST 500 and MTB EXPL 500 bicycle helmets

Risk Level

High

Manufacturer

Decathlon Sp. z o.o.

Notice Date

19.09.2024

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Customers are asked to stop using the helmets, check whether they have the described defect (as indicated in Decathlon’s notice), and contact a chosen Decathlon store to exchange the helmet or obtain ...

Actions Taken

Decathlon Sp. z o.o. informed the President of UOKiK about the defect, posted information about the campaign in Decathlon stores and published a notice in the “Withdrawn products” section on www.decat...