What does this decision mean?
Unidentified microbiological contamination of the active substance (gentamicin sulfate) was detected, posing a real and direct risk to patients and potentially adversely affecting the efficacy and safety of use of the eye ointment. Potential effects: eye infections, infectious complications, reduced treatment effectiveness.
Download the app and stay informed
Get instant notifications about recalled products and protect your family.
A recall means the product may be unsafe. Here is what to do if you have it at home.
Do not eat or use the product
Stop using or consuming it immediately and keep it out of reach of children.
Check the batch number and expiry date
Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
Return it to the shop
You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
Get help and report it
If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.
General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.
Important Information
Do not use ointment from batches 153 and 243. Check the batch number on the packaging and, if you have these batches, return the product to a pharmacy or contact a doctor or pharmacist.
The Chief Pharmaceutical Inspector withdrew Dexamytrex batches 153 and 243 from the Polish market and prohibited their further marketing, granting the decision immediate enforceability.
If you feel unwell after consuming this product, contact your doctor or call the poison control center.