Thermal jug

Due to the detection of a design defect in the product, we have decided to withdraw the above-mentioned batch from the market. Potencjalne skutki: Possible safety risk to the user while using the product.

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Risk Level

Medium

Manufacturer

Joinco Importação e Exportação, Lda., Rua Ivone Silva 6, 15º piso, 1050-124 Lisboa, Portugalia; Joinco Polska sp. z o.o., ul. Cybernetyki 9, 02-677 Warszawa, Polska

Batch Number

017/26

Notice Date

19.02.2026

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Customers who purchased the product “Thermal jug” (batch number: 017/26, model: KWST25070703) are requested to return it to the nearest store where the product was purchased. All consumers who return...

Actions Taken

A design defect in the product was detected. A decision was made to withdraw from the market the batch of the product marked with number 017/26. Consumers are offered the possibility to return the p...