What does this decision mean?
The lack of ATD protection on the outer packaging prevents verification of package tampering and full authenticity of the medicine, creating a risk of easy opening of the carton and replacement of the original product with another. Potential effects: medicine falsification, lack of efficacy, complications after injection.
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A recall means the product may be unsafe. Here is what to do if you have it at home.
Do not eat or use the product
Stop using or consuming it immediately and keep it out of reach of children.
Check the batch number and expiry date
Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
Return it to the shop
You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
Get help and report it
If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.
General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.
Important Information
Do not use the product from batches H19960 and F32680, check the batch number on the packaging, return the medicine to the pharmacy; if the product from these batches has been administered, consult a ...
Withdrawal from the market throughout the country of Hyalgan batches H19960 and F32680, prohibition of placing these batches on the market, and granting the decision immediate enforceability.
If you feel unwell after consuming this product, contact your doctor or call the poison control center.