Konaten

GIF decision: Marketing suspension

What does this decision mean?

• Wstrzymanie w obrocie — The product has been temporarily suspended from circulation — sales are paused pending clarification, but it is not a full market recall.

In reference samples, out-of-specification (OOS) results were found for atomoxetine content, and for batch 1304011 also for capsule mass uniformity, which may affect dosing. Potential effects: reduced treatment efficacy or adverse reactions due to incorrect dose.

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Risk Level

Medium

Manufacturer

neuraxpharm Arzneimittel GmbH z siedzibą w Niemczech

Batch Number

1300918

Notice Date

17.07.2024

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Do not use products from the listed batches; check the batch number of any packs you have and, if applicable, consult a doctor or pharmacist and return the product to the pharmacy.

Actions Taken

The Chief Pharmaceutical Inspector suspended distribution throughout the country of the specified batches of Konaten and granted the decision immediate enforceability.

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

Konaten

What to do if you have this product?

What You Should Know

Recommendations

Actions Taken

Need Help?

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