Kawasaki motorcycles ZX400PR and ZX400SR

There is a risk of damage to the engine spark plugs occurring during vehicle production, which may result in unstable idle speed, irregular engine operation during running and engine stalling. Potential effects: loss of power, uncontrolled engine stalling, risk of an accident.

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Kawasaki motorcycles ZX400PR and ZX400SR

Risk Level

High

Manufacturer

Kawasaki (producent), Probike Sp. z o.o. (dystrybutor/importer)

Notice Date

12.04.2024

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Consumers should contact an Authorized Kawasaki Service Station to have all four spark plugs in the vehicle replaced free of charge and, until the repair is carried out, exercise particular caution wh...

Actions Taken

The company Probike Sp. z o.o. has launched a repair campaign covering 27 vehicles, informs owners about the action and invites them to Authorized Service Stations to replace the spark plugs; the comp...