50L water heater ELPROM 1500W

One of the heater power supply wires does not have sufficient insulation, which, if the heater loses tightness, may result in a short circuit or electric shock. Potential effects: electric shock, fire risk.

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Risk Level

High

Manufacturer

TESY Ltd., Bułgaria; dystrybutor: Superhobby Market Budowlany Sp. z o.o.

Batch Number

2023060920, 2023061730, 2023062630, 2023070310, 2023072720, 2023081110, 2023081410

Notice Date

04.10.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Consumers are requested to immediately stop using the heater, urgently contact the seller (OBI) or the manufacturer (TESY), check the serial number on https://tesy.pl/product-safety, and have the cabl...

Actions Taken

The company notified the President of UOKiK, launched an information campaign in OBI stores and online, is organizing replacement of the cable with a cable with reinforced insulation, and provided a w...