Neve Strap aluminum crampons and accessories by Black Diamond Equipment (style #400073, #400683, #400687)

It was found that the screws connecting the plastic heel piece to the aluminum heel part of the crampons can loosen and cause the heel piece to detach, creating a risk of falling. Potential effects: fall, serious injuries, fractures.

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Neve Strap aluminum crampons and accessories by Black Diamond Equipment (style #400073, #400683, #400687)

Risk Level

High

Manufacturer

Black Diamond Equipment Europe GmbH

Notice Date

28.05.2024

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Consumers should immediately stop using Neve Strap crampons and accessories and consult the information and instructions on the Black Diamond Equipment website: https://www.blackdiamondequipment.com/e...

Actions Taken

The company Black Diamond Equipment Europe GmbH informed the President of UOKiK about the identified hazard and published information regarding the recall/safety action on its website.