CUBE Hybrid electric bicycles model year 2025 with ACID MTB Hybrid Pro crank arms

The factory crank mounting bolts may loosen, which can cause the crank arm to loosen or detach while riding, creating a risk of loss of control over the bicycle and a fall of the user. Potential consequences: injuries related to falling, bruises, fractures.

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CUBE Hybrid electric bicycles model year 2025 with ACID MTB Hybrid Pro crank arms

Risk Level

High

Manufacturer

Ski Team Polska Group Sp. z o.o.

Notice Date

13.08.2025

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Consumers should immediately contact the seller or an authorized CUBE service center to have the crank mounting checked and, if necessary, adjusted or repaired, and follow the information provided in ...

Actions Taken

The company launched a service campaign, informs customers about the hazard and the need to have the crank mounting checked by an authorized CUBE service, published details of the campaign on its webs...