CUBE Hybrid electric bicycles model year 2025 with ACID MTB Hybrid Pro crank arms

Q: Is this product safe to consume?

No. This product has been recalled due to: The factory crank mounting bolts may loosen, which can cause the crank arm to loosen or detach while riding, creating a risk of loss of control over the bicycle and a fall of the user. Potential consequences: injuries related to falling, bruises, fractures.

The factory crank mounting bolts may loosen, which can cause the crank arm to loosen or detach while riding, creating a risk of loss of control over the bicycle and a fall of the user. Potential consequences: injuries related to falling, bruises, fractures.

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CUBE Hybrid electric bicycles model year 2025 with ACID MTB Hybrid Pro crank arms

Risk Level

High

Manufacturer

Ski Team Polska Group Sp. z o.o.

Recall Date

13.08.2025

What You Should Know

Recommendations

Consumers should immediately contact the seller or an authorized CUBE service center to have the crank mounting checked and, if necessary, adjusted or repaired, and follow the information provided in ...

Actions Taken

The company launched a service campaign, informs customers about the hazard and the need to have the crank mounting checked by an authorized CUBE service, published details of the campaign on its webs...

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

FAQ

Frequently Asked Questions

Is this product safe to consume?

No. This product has been recalled due to: The factory crank mounting bolts may loosen, which can cause the crank arm to loosen or detach while riding, creating a risk of loss of control over the bicycle and a fall of the user. Potential consequences: injuries related to falling, bruises, fractures.

What should I do if I already bought this?

Stop using the product immediately. Return it to the store for a full refund. If you consumed it and feel unwell, contact your doctor.