Crank arms for Shimano DURA-ACE and ULTEGRA bicycles (FC-6800, FC-R8000, FC-9000, FC-R9100, FC-R9100P)

The crank arm may delaminate between joined alloy elements and crack while riding. Potential effects: fall from the bicycle and injuries.

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Crank arms for Shimano DURA-ACE and ULTEGRA bicycles (FC-6800, FC-R8000, FC-9000, FC-R9100, FC-R9100P)

Risk Level

High

Manufacturer

Shimano (producent), Shimano Polska Sp. z o.o. (dystrybutor)

Batch Number

Modele FC-6800, FC-R8000, FC-9000, FC-R9100, FC-R9100P wyprodukowane w Japonii przed 01.07.2019

Notice Date

10.10.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Consumers are advised to consult the information on the ongoing campaign on Shimano’s website and contact Shimano Polska Sp. z o.o. for detailed guidance and next steps.

Actions Taken

Shimano Polska Sp. z o.o. notified the President of UOKiK about the potential hazard and is conducting an information/corrective campaign related to inspection of the crank arms.