DS7 Crossback cars

Q: Is this product safe to consume?

No. This product has been recalled due to: A possible traction battery defect may lead to malfunction, charging problems, overheating and, in extreme cases, a fire of the battery or the car. Potential effects: risk of vehicle fire, serious injuries or life‑threatening danger to users.

A possible traction battery defect may lead to malfunction, charging problems, overheating and, in extreme cases, a fire of the battery or the car. Potential effects: risk of vehicle fire, serious injuries or life‑threatening danger to users.

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Risk Level

Critical

Manufacturer

Stellantis Polska Sp. z o.o.

Recall Date

26.06.2024

What You Should Know

Recommendations

Users are advised to stop plug-in charging and use only eSave charging until the traction battery is replaced, and to follow the instructions received from the Authorized Service Station.

Actions Taken

The company notified the President of UOKiK, launched a recall campaign covering 12 vehicles on the Polish market and declared that owners will be invited by letter to Authorized Service Stations to h...

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

FAQ

Frequently Asked Questions

Is this product safe to consume?

No. This product has been recalled due to: A possible traction battery defect may lead to malfunction, charging problems, overheating and, in extreme cases, a fire of the battery or the car. Potential effects: risk of vehicle fire, serious injuries or life‑threatening danger to users.

What should I do if I already bought this?

Stop using the product immediately. Return it to the store for a full refund. If you consumed it and feel unwell, contact your doctor.

Which batches are affected?

Check the official report for specific batch details.