Ford Mach-E cars

If the contactor becomes locked in the open position while driving, a warning light will illuminate, a message to stop the vehicle will appear, engine power will immediately decrease and the car will coast without propulsion. Potencjalne skutki: loss of drive while driving and increased risk of an accident.

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Risk Level

High

Manufacturer

Ford Polska Sp. z o.o.

Batch Number

produkowane 27.05.2020–24.05.2022

Notice Date

23.04.2024

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Vehicle owners should contact Authorized Ford Dealers to arrange a service visit for software update and replacement of necessary parts, and until the repair is completed, follow the vehicle’s warning...

Actions Taken

The company informed the President of UOKiK, launched a corrective campaign covering 357 vehicles on the Polish market, and declared that software will be updated and necessary parts replaced at autho...