Ford Puma cars

The Restraint Control Module (RCM) is incorrectly configured, so the safety system may operate improperly and display no warnings to the user, and in an accident the safety system may not function correctly. Potential effects: serious injuries or death in the event of an accident with a non-functioning safety system.

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Risk Level

Critical

Manufacturer

Ford Polska Sp. z o.o.

Batch Number

Wyprodukowane w fabryce Craiova od 31.03.2023 do 28.07.2023

Notice Date

13.02.2024

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Owners of vehicles included in the campaign should contact an Authorized Ford Dealer to promptly update the configuration of the safety module (RCM) software and follow the service recommendations.

Actions Taken

The company has launched a corrective campaign covering 651 vehicles on the Polish market and is informing owners about the need to contact Authorized Dealers to update the software configuration.