Ford Transit Connect vehicles with panoramic glass roof

Possibility of the panoramic glass roof detaching from the vehicle while driving, accompanied by aerodynamic noise and water leakage, creating a hazard for other road users. Potential effects: road accident, injuries to occupants and other road users.

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Ford Transit Connect vehicles with panoramic glass roof
Risk Level
Critical
Manufacturer
Ford Polska Sp. z o.o.
Batch Number
Pojazdy wyprodukowane w fabryce Valencia od 02.10.2016 do 13.06.2019, wyposażone w szklany dach panoramiczny
Notice Date
11.10.2024
View official statement
Source: UOKiK view the official alert

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

  1. 1

    Do not eat or use the product

    Stop using or consuming it immediately and keep it out of reach of children.

  2. 2

    Check the batch number and expiry date

    Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.

  3. 3

    Return it to the shop

    You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.

  4. 4

    Get help and report it

    If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Users of vehicles covered by the campaign should contact an Authorized Ford Dealer to have the panoramic roof glass removed, cleaned and reinstalled.

Actions Taken

Ford Polska Sp. z o.o. informed the President of UOKiK about the irregularities and launched a repair campaign covering 1,305 vehicles; owners are asked to contact Authorized Dealers to carry out the ...

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

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