Hyundai i20 car with 7‑speed dual-clutch transmission

If incorrect clutch control is automatically detected, the fail‑safe mode may not activate, which can lead to clutch damage while driving and loss of the ability to accelerate. Potential effects: loss of acceleration, risk of a dangerous situation on the road.

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Hyundai i20 car with 7‑speed dual-clutch transmission

Risk Level

High

Manufacturer

Hyundai Motor Poland sp. z o.o.

Batch Number

Wyprodukowano pomiędzy 28.03.2023 a 15.01.2024 w Turcji

Notice Date

25.04.2024

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Vehicle owners should schedule a visit to an authorized Hyundai service center to check and update the transmission control module software and follow the information provided by Hyundai Motor Poland.

Actions Taken

Hyundai Motor Poland sp. z o.o. notified the President of UOKiK, initiated a corrective campaign covering 1,322 vehicles, and arranged to inform vehicle owners about the need to visit an authorized se...