Jeep Avenger BEV cars equipped with the E-call option

The E-call device may communicate with the driver only in French until the emergency service answers, which can hinder understanding of messages by drivers who do not know this language. Potencjalne skutki: delay in receiving assistance, driver confusion, increased risk of complications in an emergency situation.

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Jeep Avenger BEV cars equipped with the E-call option

Risk Level

High

Manufacturer

FCA Poland S.A.

Notice Date

25.01.2024

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Users of the vehicles covered by the recall campaign should follow the notification received from FCA Poland S.A., allow the remote software update of the radio frequency monitoring module (BSRF) to b...

Actions Taken

FCA Poland S.A. notified the President of UOKiK about the nonconformity and initiated a repair campaign covering 149 vehicles. Owners are being informed about the need to update the BSRF module softwa...