Citroën C5 Aircross cars equipped with a high-voltage battery

Q: Is this product safe to consume?

No. This product has been recalled due to: The cars may be exposed to perforation of the reinforcing plate/cover of the high-voltage battery due to water ingress, which can lead to corrosion of the cover and result in a battery fire. Potential effects: risk of vehicle fire and danger to life or health of users.

The cars may be exposed to perforation of the reinforcing plate/cover of the high-voltage battery due to water ingress, which can lead to corrosion of the cover and result in a battery fire. Potential effects: risk of vehicle fire and danger to life or health of users.

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Citroën C5 Aircross cars equipped with a high-voltage battery

Risk Level

Critical

Manufacturer

Stellantis Polska Sp. z o.o.

Recall Date

18.04.2023

What You Should Know

Recommendations

Users should contact an authorized service center to have drainage holes made (if not yet present) and an anti-corrosion agent applied to the battery components in accordance with the manufacturer’s i...

Actions Taken

Stellantis Polska Sp. z o.o. notified the President of UOKiK, launched a repair campaign covering 419 vehicles, and informed vehicle owners about the need to report to authorized service centers to ma...

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

FAQ

Frequently Asked Questions

Is this product safe to consume?

No. This product has been recalled due to: The cars may be exposed to perforation of the reinforcing plate/cover of the high-voltage battery due to water ingress, which can lead to corrosion of the cover and result in a battery fire. Potential effects: risk of vehicle fire and danger to life or health of users.

What should I do if I already bought this?

Stop using the product immediately. Return it to the store for a full refund. If you consumed it and feel unwell, contact your doctor.

Which batches are affected?

Check the official report for specific batch details.