Citroën C5 Aircross cars equipped with a high-voltage battery

The cars may be exposed to perforation of the reinforcing plate/cover of the high-voltage battery due to water ingress, which can lead to corrosion of the cover and result in a battery fire. Potential effects: risk of vehicle fire and danger to life or health of users.

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Citroën C5 Aircross cars equipped with a high-voltage battery

Risk Level

Critical

Manufacturer

Stellantis Polska Sp. z o.o.

Notice Date

18.04.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Users should contact an authorized service center to have drainage holes made (if not yet present) and an anti-corrosion agent applied to the battery components in accordance with the manufacturer’s i...

Actions Taken

Stellantis Polska Sp. z o.o. notified the President of UOKiK, launched a repair campaign covering 419 vehicles, and informed vehicle owners about the need to report to authorized service centers to ma...