Citroën Jumper III vehicles

Q: Is this product safe to consume?

No. This product has been recalled due to: There may be no warning of a low urea level in the AdBlue tank, which in an extreme case, when the tank is empty, may lead to the inability to restart the vehicle after switching off the engine. Potential effects: vehicle immobilization in an inappropriate location.

There may be no warning of a low urea level in the AdBlue tank, which in an extreme case, when the tank is empty, may lead to the inability to restart the vehicle after switching off the engine. Potential effects: vehicle immobilization in an inappropriate location.

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Risk Level

Medium

Manufacturer

Stellantis Polska Sp. z o.o.

Recall Date

24.05.2023

What You Should Know

Recommendations

Consumers should contact an authorized Citroën service center to have the BSI (Body Control Module) and IPC (Instrument Panel Cluster) software updated.

Actions Taken

The company launched a corrective campaign covering 35 vehicles on the Polish market and informed the owners of the affected cars about the need to visit authorized service centers to update the BSI a...

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

FAQ

Frequently Asked Questions

Is this product safe to consume?

No. This product has been recalled due to: There may be no warning of a low urea level in the AdBlue tank, which in an extreme case, when the tank is empty, may lead to the inability to restart the vehicle after switching off the engine. Potential effects: vehicle immobilization in an inappropriate location.

What should I do if I already bought this?

Stop using the product immediately. Return it to the store for a full refund. If you consumed it and feel unwell, contact your doctor.

Which batches are affected?

Check the official report for specific batch details.