Citroën Jumper III vehicles

There may be no warning of a low urea level in the AdBlue tank, which in an extreme case, when the tank is empty, may lead to the inability to restart the vehicle after switching off the engine. Potential effects: vehicle immobilization in an inappropriate location.

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Risk Level

Medium

Manufacturer

Stellantis Polska Sp. z o.o.

Notice Date

24.05.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Consumers should contact an authorized Citroën service center to have the BSI (Body Control Module) and IPC (Instrument Panel Cluster) software updated.

Actions Taken

The company launched a corrective campaign covering 35 vehicles on the Polish market and informed the owners of the affected cars about the need to visit authorized service centers to update the BSI a...