Citroën cars, models: Berlingo, C4, C4X, Jumpy and Spacetourer

A failure of the air conditioning compressor may result in drivetrain shutdown and inability to start the engine or its sudden stalling while driving, which can increase the risk of a road accident. Potential effects: traffic accident, injuries.

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Citroën cars, models: Berlingo, C4, C4X, Jumpy and Spacetourer

Risk Level

High

Manufacturer

Stellantis Polska Sp. z o.o.

Notice Date

19.05.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Vehicle owners should contact an Authorized Service Station to perform the necessary engine control unit (ECU) software update, in line with the letter of invitation they receive.

Actions Taken

The company initiated a corrective campaign covering 328 cars in Poland, notified owners by letter, and will provide an engine control unit (ECU) software update at Authorized Service Stations.