Citroën cars, models: C3, C3 Aircross

Cracks and noise may occur in the rear crossbeam, and in extreme cases the increasing cracks may adversely affect the vehicle’s driving characteristics. Potential effects: loss of vehicle control, road accident.

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Risk Level

High

Manufacturer

Stellantis Polska Sp. z o.o.

Notice Date

22.08.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Owners of vehicles covered by the campaign should contact an authorized Citroën service center to check the serial number of the rear crossbeam and have it replaced if necessary. Until the inspection ...

Actions Taken

Stellantis Polska Sp. z o.o. notified the President of UOKiK about the non-compliance, launched a repair campaign covering 253 vehicles on the Polish market, and informed vehicle owners that they must...