Citroën cars, models: C4 and C4X

Q: Is this product safe to consume?

No. This product has been recalled due to: In cars equipped with the E-call option, the microphone may not work in backup mode, which may result in lack of voice communication during an emergency call. Potencjal effects: difficulty calling for help, delayed assistance.

In cars equipped with the E-call option, the microphone may not work in backup mode, which may result in lack of voice communication during an emergency call. Potencjal effects: difficulty calling for help, delayed assistance.

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Risk Level

High

Manufacturer

Stellantis Polska Sp. z o.o.

Recall Date

10.01.2024

What You Should Know

Recommendations

Consumers should wait for a written invitation from the manufacturer and visit an Authorized Service Station to have the microphone replaced; in case of doubt, they should contact Stellantis Polska Sp...

Actions Taken

Stellantis Polska Sp. z o.o. notified the President of UOKiK about the defect, launched a recall campaign covering 623 vehicles on the Polish market, and declared that owners would be invited by lette...

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

FAQ

Frequently Asked Questions

Is this product safe to consume?

No. This product has been recalled due to: In cars equipped with the E-call option, the microphone may not work in backup mode, which may result in lack of voice communication during an emergency call. Potencjal effects: difficulty calling for help, delayed assistance.

What should I do if I already bought this?

Stop using the product immediately. Return it to the store for a full refund. If you consumed it and feel unwell, contact your doctor.

Which batches are affected?

Check the official report for specific batch details.