Citroën cars, models: C4 and C4X equipped with E-call option

Q: Is this product safe to consume?

No. This product has been recalled due to: The E-call device may communicate with the driver only in French, which can hinder understanding of messages in an emergency situation and proper use of the system’s functions. Potential effects: delay in obtaining assistance, increased risk of complications after an accident, safety hazard.

The E-call device may communicate with the driver only in French, which can hinder understanding of messages in an emergency situation and proper use of the system’s functions. Potential effects: delay in obtaining assistance, increased risk of complications after an accident, safety hazard.

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Citroën cars, models: C4 and C4X equipped with E-call option

Risk Level

High

Manufacturer

Stellantis Polska Sp. z o.o.

Recall Date

27.11.2023

What You Should Know

Recommendations

Owners of vehicles covered by the campaign should follow the information received from Stellantis Polska Sp. z o.o. and allow the remote update of the radio frequency monitoring module (BSRF). If cont...

Actions Taken

The company notified the President of UOKiK of the issue, launched a corrective campaign covering 186 vehicles on the Polish market, and will inform owners about the need for a remote software update ...

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

FAQ

Frequently Asked Questions

Is this product safe to consume?

No. This product has been recalled due to: The E-call device may communicate with the driver only in French, which can hinder understanding of messages in an emergency situation and proper use of the system’s functions. Potential effects: delay in obtaining assistance, increased risk of complications after an accident, safety hazard.

What should I do if I already bought this?

Stop using the product immediately. Return it to the store for a full refund. If you consumed it and feel unwell, contact your doctor.

Which batches are affected?

Check the official report for specific batch details.