Passenger car Citroën C3

The ECU software may incorrectly detect urea consumption and/or the efficiency of the OBD system for monitoring target NOx emission levels, which may lead to non-compliance with exhaust emission requirements. Potential effects: increased exhaust emissions, possible environmental impacts.

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Passenger car Citroën C3
Risk Level
Low
Manufacturer
Stellantis Polska Sp. z o.o.
Notice Date
16.11.2023
View official statement
Source: UOKiK view the official alert

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

  1. 1

    Do not eat or use the product

    Stop using or consuming it immediately and keep it out of reach of children.

  2. 2

    Check the batch number and expiry date

    Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.

  3. 3

    Return it to the shop

    You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.

  4. 4

    Get help and report it

    If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Drivers should go to an authorized Citroën service center to have the modified engine control unit (ECU) software installed, in line with the instructions provided by the manufacturer.

Actions Taken

Stellantis Polska Sp. z o.o. notified the President of UOKiK and vehicle owners about the recall campaign and requested that they visit authorized service centers to update the ECU software.

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

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