Passenger car Citroën C5 Aircross

Q: Is this product safe to consume?

No. This product has been recalled due to: The ECU software may incorrectly detect urea consumption and/or the efficiency of the OBD system for monitoring target NOx emission levels, which may lead to non-compliance with exhaust emission requirements. Potential effects: increased exhaust emissions, possible environmental impacts.

The ECU software may incorrectly detect urea consumption and/or the efficiency of the OBD system for monitoring target NOx emission levels, which may lead to non-compliance with exhaust emission requirements. Potential effects: increased exhaust emissions, possible environmental impacts.

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Risk Level

Low

Manufacturer

Stellantis Polska Sp. z o.o.

Recall Date

16.11.2023

What You Should Know

Recommendations

Drivers should go to an authorized Citroën service center to have the modified engine control unit (ECU) software installed, in line with the instructions provided by the manufacturer.

Actions Taken

Stellantis Polska Sp. z o.o. notified the President of UOKiK and vehicle owners about the recall campaign and requested that they visit authorized service centers to update the ECU software.

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

FAQ

Frequently Asked Questions

Is this product safe to consume?

No. This product has been recalled due to: The ECU software may incorrectly detect urea consumption and/or the efficiency of the OBD system for monitoring target NOx emission levels, which may lead to non-compliance with exhaust emission requirements. Potential effects: increased exhaust emissions, possible environmental impacts.

What should I do if I already bought this?

Stop using the product immediately. Return it to the store for a full refund. If you consumed it and feel unwell, contact your doctor.

Which batches are affected?

Check the official report for specific batch details.