Citroën cars, models: C5 Aircross and C5X

Q: Is this product safe to consume?

No. This product has been recalled due to: The label (pictogram) of the PHEV charging socket may not comply with the specification or may be missing, which means non-compliance with marking requirements and may lead to improper use of the charging socket. Potencjalne skutki: improper use, possible risk of electric shock or other complications related to charging.

The label (pictogram) of the PHEV charging socket may not comply with the specification or may be missing, which means non-compliance with marking requirements and may lead to improper use of the charging socket. Potencjalne skutki: improper use, possible risk of electric shock or other complications related to charging.

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Citroën cars, models: C5 Aircross and C5X

Risk Level

High

Manufacturer

Stellantis Polska Sp. z o.o.

Recall Date

19.05.2023

What You Should Know

Recommendations

Vehicle owners should follow the written invitations and visit Authorized Service Stations to have the PHEV charging socket checked and, if necessary, have the correct label (pictogram) applied.

Actions Taken

Stellantis Polska Sp. z o.o. notified the President of UOKiK about the non-compliance and launched a corrective campaign covering 277 cars in Poland. Vehicle owners are being invited by letter to Auth...

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

FAQ

Frequently Asked Questions

Is this product safe to consume?

No. This product has been recalled due to: The label (pictogram) of the PHEV charging socket may not comply with the specification or may be missing, which means non-compliance with marking requirements and may lead to improper use of the charging socket. Potencjalne skutki: improper use, possible risk of electric shock or other complications related to charging.

What should I do if I already bought this?

Stop using the product immediately. Return it to the store for a full refund. If you consumed it and feel unwell, contact your doctor.

Which batches are affected?

Check the official report for specific batch details.