Citroën cars, models: C5 Aircross and C5X

The label (pictogram) of the PHEV charging socket may not comply with the specification or may be missing, which means non-compliance with marking requirements and may lead to improper use of the charging socket. Potencjalne skutki: improper use, possible risk of electric shock or other complications related to charging.

Download the app and stay informed

Get instant notifications about recalled products and protect your family.

App Store Google Play

Citroën cars, models: C5 Aircross and C5X

Risk Level

High

Manufacturer

Stellantis Polska Sp. z o.o.

Notice Date

19.05.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Vehicle owners should follow the written invitations and visit Authorized Service Stations to have the PHEV charging socket checked and, if necessary, have the correct label (pictogram) applied.

Actions Taken

Stellantis Polska Sp. z o.o. notified the President of UOKiK about the non-compliance and launched a corrective campaign covering 277 cars in Poland. Vehicle owners are being invited by letter to Auth...