Citroën cars, Spacetourer and Jumpy models

Deactivation of the selective catalytic reduction (SCR) system and lack of overpressure signalling of the urea aqueous solution in the instrument cluster may lead to non-compliance with exhaust emission regulations. Potencjalne skutki: increased exhaust emissions, possible environmental impact.

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Citroën cars, Spacetourer and Jumpy models

Risk Level

Low

Manufacturer

Stellantis Polska Sp. z o.o. / Citroën

Notice Date

17.08.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Vehicle owners should follow the letter invitation and visit an Authorized Service Station for a free ECU software update; in case of doubts, they are advised to contact Stellantis Polska Sp. z o.o.

Actions Taken

A recall campaign covering 120 vehicles has been carried out; owners are invited by letter to Authorized Service Stations to update the engine control unit (ECU) calibration software; the company noti...