Citroën cars, models: Spacetourer and Jumpy

The engine control unit calibration may be incorrect, which can cause the vehicle to be non-compliant with applicable exhaust emission regulations. Potencjalne skutki: increased exhaust emissions, possible legal consequences, no direct impact on driving safety.

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Citroën cars, models: Spacetourer and Jumpy

Risk Level

Low

Manufacturer

Stellantis Polska Sp. z o.o.

Notice Date

17.08.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Vehicle owners should visit an Authorized Service Station after receiving a letter of invitation to have the engine control unit calibration software updated.

Actions Taken

The company initiated a recall/repair campaign covering 100 cars in Poland and informs owners by letter about the need to update the software at Authorized Service Stations.