DS brand cars, models: DS3 Crossback, DS4, DS7 Crossback

The cars may be fitted with software with incorrect calibration of the urea solution pump diagnostics, causing lack of overpressure signalling and deactivation of the selective catalytic reduction (SCR) system, leading to non-compliance with emission regulations. Potencjalne skutki: increased exhaust emissions, failure to meet environmental standards.

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Risk Level

Low

Manufacturer

Stellantis Polska Sp. z o.o.

Notice Date

17.08.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Owners should follow the letter invitation to Authorized Service Stations and schedule a visit to update the calibration software of the engine control unit (ECU). In case of doubts, they should conta...

Actions Taken

The company notified the President of UOKiK, launched a repair campaign covering 11 vehicles in Poland, and declared that car owners will be informed by letter and the calibration software of the engi...