DS brand cars, models DS4 and DS7 Crossback

The charger cable may not comply with the specification (risk of incorrect calibration of the safety function of the temperature sensor at the charger interface). In extreme cases this may lead to a fire during charging. Potencjalne skutki: vehicle fire, injuries to occupants.

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DS brand cars, models DS4 and DS7 Crossback
Risk Level
High
Manufacturer
Stellantis Polska Sp. z o.o.
Notice Date
13.06.2023
View official statement
Source: UOKiK view the official alert

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

  1. 1

    Do not eat or use the product

    Stop using or consuming it immediately and keep it out of reach of children.

  2. 2

    Check the batch number and expiry date

    Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.

  3. 3

    Return it to the shop

    You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.

  4. 4

    Get help and report it

    If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Consumers should follow the manufacturer’s notice, contact an Authorized Service Station to check the production date of the charger cable and, if necessary, have it replaced, and until the inspection...

Actions Taken

Stellantis Polska Sp. z o.o. is conducting a repair campaign covering a total of 50 cars; vehicle owners are being invited by letter to Authorized Service Stations to check the production date of the ...

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

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