DS3 Crossback cars

There is a risk of shutdown of the drivetrain and inability to start the engine or its stalling while driving. Potential effects: road accident.

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Risk Level

High

Manufacturer

Stellantis Polska Sp. z o.o.

Notice Date

19.05.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Users should wait for a letter inviting them to an Authorized Service Station or contact Stellantis Polska or an authorized service center themselves to arrange a free engine control unit software upd...

Actions Taken

The company has initiated a repair campaign covering 40 cars in Poland and is inviting owners by letter to Authorized Service Stations to update the engine control unit (ECU) software.