DS7 Crossback cars equipped with a high-voltage battery

DS7 Crossback cars with a high-voltage battery may be exposed to a failure leading to an uncontrolled increase in battery temperature, which may result in a fire. Potencjalne skutki: burns, bodily injuries, life-threatening situation.

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Risk Level

High

Manufacturer

Stellantis Polska Sp. z o.o.

Notice Date

19.04.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Owners of the vehicles covered by the campaign should contact authorised service centres to have the BMS system reprogrammed with improved battery monitoring software and, if a defect is detected, to ...

Actions Taken

Stellantis Polska Sp. z o.o. initiated a corrective campaign covering 273 vehicles, informed owners about the need to visit authorised service centres to reprogram the BMS system, and arranged for the...