Ford cars, models Explorer and Aviator

The driver assistance system may not operate as expected when driving at low speed or when reversing. Potencjalne skutki: increased risk of collision or accident during low-speed manoeuvres.

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Risk Level

High

Manufacturer

Ford Polska Sp. z o.o.

Batch Number

Explorer: produkcja fabryka Chicago 09.05.2019–28.07.2023; Aviator: produkcja fabryka Chicago 29.08.2019–24.07.2023

Notice Date

13.02.2024

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Owners of vehicles covered by the campaign should contact an Authorized Ford Dealer to have the rear-view camera replaced and the system software updated.

Actions Taken

The company launched a corrective campaign covering 216 vehicles on the Polish market and undertook to inform owners and carry out rear-view camera replacement with software updates at Authorized Serv...