Hyundai Tucson cars

A failure of the anti-pinch function may occur during operation of the electrically controlled rear door windows, which can result in trapping a part of the body or an object located in the area of the open rear window while it is closing. Potential effects: injuries to hands or other body parts due to trapping.

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Risk Level

High

Manufacturer

Hyundai Motor Poland sp. z o.o.

Notice Date

29.06.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Vehicle owners should make an appointment at an authorized Hyundai service station to replace both rear door window lift motors and, until the repair is carried out, exercise particular caution when c...

Actions Taken

Hyundai Motor Poland sp. z o.o. has initiated a repair campaign covering 851 vehicles on the Polish market, will inform vehicle owners about the need to visit an authorized Hyundai service center, and...