KIA SORENTO (XM) passenger car, model years 2011-2018

The vehicles may develop a fuel and/or oil leak, which can result in a vehicle fire. Potential effects: vehicle fire, danger to life and health of the driver and passengers.

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KIA SORENTO (XM) passenger car, model years 2011-2018
Risk Level
Critical
Manufacturer
KIA Polska Sp. z o.o.
Notice Date
09.08.2023
View official statement
Source: UOKiK view the official alert

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

  1. 1

    Do not eat or use the product

    Stop using or consuming it immediately and keep it out of reach of children.

  2. 2

    Check the batch number and expiry date

    Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.

  3. 3

    Return it to the shop

    You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.

  4. 4

    Get help and report it

    If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Vehicle owners should promptly contact an authorized KIA service center to arrange a visit, have the vehicle inspected and the engine replaced if necessary.

Actions Taken

The company has launched a recall campaign covering 7 vehicles on the Polish market and is notifying owners to visit an authorized KIA service center for inspection and possible engine replacement.

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

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