Kia SORENTO and SORENTO (P)HEV cars (model code MQ4 and MQ4 (P)HEV)

As a result, the turn indicator may not activate as intended and may not warn other vehicles about the driver’s intentions and direction of travel, which increases the risk of a road accident. Potential effects: road accident.

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Kia SORENTO and SORENTO (P)HEV cars (model code MQ4 and MQ4 (P)HEV)

Risk Level

High

Manufacturer

KIA Polska Sp. z o.o.

Notice Date

15.09.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Vehicle owners should schedule a visit to an authorized KIA service station to perform a software update of the multifunction switch.

Actions Taken

The company initiated a repair campaign covering 379 vehicles on the Polish market, is notifying owners about the need to visit an authorized KIA service center for a software update.