Mercedes cars, Class C (BR 203), CLK (BR 209), Class E (BR 211), CLS (BR 219) and Type 203 (CLS)

The bonded joint between the glass cover and the sliding roof frame may gradually lose strength, which can cause the glass cover to detach from the vehicle and increase the risk of an accident and injuries to other road users. Potencjalne skutki: injuries, traffic accident.

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Mercedes cars, Class C (BR 203), CLK (BR 209), Class E (BR 211), CLS (BR 219) and Type 203 (CLS)
Risk Level
High
Manufacturer
Mercedes-Benz Polska Sp. z o.o.
Notice Date
02.03.2023
View official statement
Source: UOKiK view the official alert

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

  1. 1

    Do not eat or use the product

    Stop using or consuming it immediately and keep it out of reach of children.

  2. 2

    Check the batch number and expiry date

    Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.

  3. 3

    Return it to the shop

    You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.

  4. 4

    Get help and report it

    If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Vehicle owners should contact an authorized service point to have the bonded joint of the glass cover checked and, if necessary, have the sliding roof replaced.

Actions Taken

The company has launched a repair campaign covering 2,227 vehicles on the Polish market and is informing vehicle owners about the need to visit a service center for inspection and possible replacement...

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

Related

Other Notices