Mercedes Sprinter vehicles (Type 907) with tow hook

During use, cracks may form in the connector on the trailer bracket. If the cracks lead to connector damage, in an extreme case the tow hook may detach, increasing the risk of an accident. Potential effects: road accident, injuries, serious health complications.

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Mercedes Sprinter vehicles (Type 907) with tow hook

Risk Level

High

Manufacturer

Mercedes-Benz Polska Sp. z o.o.

Notice Date

18.04.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Vehicle owners should contact an authorized service point to carry out the necessary repair work under the recall campaign.

Actions Taken

The company initiated a repair campaign covering 9 vehicles on the Polish market and is informing owners about the need to visit a service center to eliminate the defect.