Mercedes Sprinter (Type 907) vehicles

An element of the parking lock system may wear unusually and hinder safe parking; the vehicle may roll out of the parked position. Potential effects: increased risk of accident.

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Risk Level

High

Manufacturer

Mercedes-Benz Polska Sp. z o.o.

Notice Date

16.01.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Owners should contact a service point to have the control modules' software updated (including ESP and gearbox modules). Mercedes-Benz Polska provides information via the listed helpline.

Actions Taken

A repair campaign covering 9,755 vehicles in the Polish market was announced; owners will be informed and called to service centers to update control modules' software; a helpline was provided.