Porsche Panamera cars (97A, 97B, 97C)

Possible ingress of moisture into the control unit of the auxiliary air-conditioning pump may cause malfunction of the temperature control system in the cabin and of the heating function using engine residual heat. Potential effects: passenger discomfort, reduced heating and air-conditioning efficiency, possible impaired visibility due to ineffective window defogging.

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Risk Level

Medium

Manufacturer

Porsche (Niemcy); dystrybutor: Volkswagen Group Polska Sp. z o.o.

Notice Date

01.08.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Owners of vehicles covered by the campaign should contact an Authorized Porsche/Volkswagen Group Polska Service Station to arrange a service visit and have the auxiliary pump replaced with a part feat...

Actions Taken

On the Polish market, a recall campaign covering 788 vehicles is being carried out; the company is inviting owners to Authorized Service Stations to replace the auxiliary pump with another one from a ...