Renault Koleos II passenger cars

The engine compartment hood panel may be insufficiently bonded to the frame, which can cause looseness, vibrations and delamination of the panel while driving at very high speeds. Potential effects: loss of vehicle control, road accident.

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Risk Level

High

Manufacturer

Renault Polska Sp. z o.o.

Batch Number

Samochody wyprodukowane w Busan (Korea Południowa) w okresie od 03.05.2022 do 02.01.2023

Notice Date

25.10.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Car owners should contact an authorized Renault service center to have the hood of the engine compartment inspected and the panel-to-frame joints additionally reinforced or, if necessary, the complete...

Actions Taken

The company is conducting a repair campaign covering 225 cars on the Polish market, informing owners about the possible defect and inviting them to authorized service centers for inspection and repair...