Renault car, model Austral

With the “Easy access for driver/passenger” function activated, the front seatback may contact the rear passenger and cause mechanical injuries when the seat moves back. Potential effects: injuries to rear passengers.

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Risk Level

High

Manufacturer

Renault Polska Sp. z o.o.

Batch Number

produkcja od 21.04.2022 do 28.11.2023

Notice Date

23.02.2024

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Users should contact an authorized Renault service center or the importer, arrange a visit for free reprogramming of the front seat controllers, and follow the manufacturer's instructions.

Actions Taken

The manufacturer has launched a corrective campaign covering 574 vehicles on the Polish market, informs owners about the possible defect, and invites them to authorized service centers to reprogram th...