SEAT Terraco (KN)

Insufficient fire-suppressing sand in the high-voltage protection device; if the device cracks and a short circuit occurs, there is a risk of fire. Potential consequences: fire, vehicle damage, risk to health.

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Risk Level

High

Manufacturer

Volkswagen Group Polska Sp. z o.o.

Batch Number

wyprodukowane w Hiszpanii między październik 2020 a luty 2022

Notice Date

24.01.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Owners should contact an Authorized Service Station designated by the manufacturer to have an additional protective insulating mat installed free of charge.

Actions Taken

The company is conducting a repair campaign; owners will be invited to Authorized Service Stations to install an additional protective insulating mat. A total of 82 vehicles in Poland are covered by t...