Subaru Solterra cars 2023MY

In Subaru Solterra 2023MY cars the instrument cluster may switch off, which can prevent reading the speed and warning indicators while driving. Potencjalne skutki: risk of an accident due to lack of information about driving parameters.

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Risk Level

High

Manufacturer

Subaru Import Polska sp. z o.o.

Batch Number

2023MY

Notice Date

11.12.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Owners of the vehicles covered by the campaign should contact an authorized Subaru service center and schedule a visit to reprogram the instrument cluster controller, in line with the information rece...

Actions Taken

The company notified the President of UOKiK, initiated a repair campaign covering 22 vehicles, and declared it would contact the car owners to inform them about the need to visit a workshop to reprogr...