Suzuki Across cars

Internal components of the DC-DC converter control module may cause an internal short circuit resulting in improper current flow between the lead-acid battery and the HV battery, which may lead to overheating of the converter, its thermal damage and a fire. Potential effects: vehicle fire, life-threatening danger to occupants.

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Risk Level

Critical

Manufacturer

Suzuki Motor Poland Sp. z o.o.

Notice Date

01.08.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Owners of cars covered by the recall campaign should, after receiving a written notification, contact an authorized service station to have the DC-DC converter replaced.

Actions Taken

Suzuki Motor Poland Sp. z o.o. notified the President of UOKiK, launched a repair campaign covering 55 vehicles, and will notify all owners by letter about the need to contact an authorized service st...