Toyota C-HR cars

Defective software in the Clearance Sonar ECU and Brake ECU can release the brakes and change gear from P to D or R during remote parking, causing the vehicle to slowly move forward or backward on its own. Potential effects: traffic accident, injuries to occupants or bystanders.

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Risk Level

High

Manufacturer

Toyota Central Europe Sp. z o.o.

Notice Date

15.12.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Do not use the remote parking function via the mobile application; it is recommended to remove the application from the phone and/or other devices until the repair is carried out at an Authorized Serv...

Actions Taken

The manufacturer launched a recall campaign for 183 vehicles in Poland, inviting owners to Authorized Service Stations to update the software of the Clearance Sonar ECU and Brake ECU and issuing tempo...