Toyota bZ4X car with Toyota Safety Sense (TSS) 3.0 system

Due to a software error in the front camera, the internal memory may fail, disabling the Pre-Collision System (PCS) after the vehicle is restarted, which may increase the risk of an accident if the warnings are ignored. Potencjalne skutki: road accident causing injuries or death.

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Toyota bZ4X car with Toyota Safety Sense (TSS) 3.0 system
Risk Level
High
Manufacturer
Toyota Central Europe Sp. z o.o.
Batch Number
Wyprodukowano w Japonii od 02.11.2021 do 12.11.2023
Notice Date
26.06.2024
View official statement
Source: UOKiK view the official alert

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

  1. 1

    Do not eat or use the product

    Stop using or consuming it immediately and keep it out of reach of children.

  2. 2

    Check the batch number and expiry date

    Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.

  3. 3

    Return it to the shop

    You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.

  4. 4

    Get help and report it

    If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Drivers should pay attention to warning lights and messages on the instrument panel and, if they appear, promptly contact an Authorized Service Station to have the front camera software updated under ...

Actions Taken

The company has initiated a recall campaign under which vehicle owners are invited to Authorized Service Stations to have the front camera software updated. The campaign is monitored by the market sur...

Need Help?

If you feel unwell after consuming this product, contact your doctor or call the poison control center.

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Other Notices