Toyota bZ4X passenger car

Lack of availability of the eCall function and no warning about its malfunction, which may delay calling for help in the event of an accident. Potential effects: delayed assistance, serious injuries or death in case of an accident.

Download the app and stay informed

Get instant notifications about recalled products and protect your family.

App Store Google Play

Risk Level

High

Manufacturer

Toyota Central Europe Sp. z o.o.

Batch Number

okres produkcji: 29.03.2022-04.07.2023

Notice Date

04.10.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Consumers do not need to take any action; the telematics device (DCM) will be updated automatically via SMS. In case of doubts, contact Toyota Central Europe Sp. z o.o.

Actions Taken

The company notified the President of UOKiK and is conducting a corrective campaign covering 19,291 vehicles in Poland; telematics devices (DCM) are automatically updated via SMS sent to the vehicle, ...