Toyota Proace City vehicles

The ECU software defect causes the MIL warning light not to indicate irregularities in urea consumption in the exhaust aftertreatment system. Potential effects: possible non-compliance with emission standards, lack of fault information for the user.

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Risk Level

Low

Manufacturer

Toyota Central Europe Sp. z o.o.

Batch Number

Pojazdy wyprodukowane w Hiszpanii od 03.03.2023 do 26.07.2023

Notice Date

11.12.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Owners of vehicles covered by the recall should contact an Authorized Toyota Service Station to schedule a visit and update the software of the engine control unit.

Actions Taken

The company is conducting a recall campaign covering 3,695 vehicles in Poland; vehicle owners are being invited to Authorized Service Stations to update the ECU software, and the President of UOKiK ha...