Toyota Proace City cars

The load index of the rear tires is too low compared to the permissible mass on the rear axle, which can lead to overloading when the vehicle is loaded. Potencjalne skutki: loss of vehicle control, road accident.

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Risk Level

High

Manufacturer

Toyota Central Europe Sp. z o.o.

Batch Number

pojazdy wyprodukowane w Hiszpanii od 11.10.2022 do 17.03.2023

Notice Date

15.12.2023

What to do if you have this product?

A recall means the product may be unsafe. Here is what to do if you have it at home.

1

Do not eat or use the product

Stop using or consuming it immediately and keep it out of reach of children.
2

Check the batch number and expiry date

Compare the batch/lot number and the best-before or expiry date with the details in the alert — sometimes only specific batches are affected.
3

Return it to the shop

You can take the product back to the shop where you bought it. For a safety recall a refund is due even without a receipt.
4

Get help and report it

If you feel unwell after using the product, contact a doctor. You can also report the case to the relevant authority — GIS, GIF or UOKiK.

General guidance for recalled products in Poland. Always follow the specific instructions in the official alert and from the manufacturer or retailer.

Important Information

What You Should Know

Recommendations

Users of vehicles covered by the campaign should contact an Authorized Service Station to adjust the permissible mass data to the tire load index and carry out the required service actions.

Actions Taken

The company notified the President of UOKiK and initiated a corrective campaign covering 562 vehicles in Poland. Owners are invited to Authorized Service Stations for possible VIN sticker replacement,...